There could be different reasons why your discount code isn't working.
Please make sure that:
- The discount code applies to all the items in your bag – not all items are eligible for discount codes. Many discount codes are only valid for watches and not for the complete assortment.
- This is your 1st order. Some discount codes are only valid for the 1st order.
- The validity of the promotion or discount code has not expired.
- You are at the right store. If you are from UK it is only possible to use the code in the UK store.
Please not that discounts cannot be combined with other promotions! They are only valid on full-priced items.