Getting an error message while trying to log into your account? Please check the following:
- Check you’re using the same email address you used to sign up
- On the bottom right of the main website, there is a small flag where you select which store to shop on. Ensure you’re on the correct store as your login is unique to your location
- Have you just forgotten your password? Follow this link to reset your password
If all else fails, get in touch with our Support Team and we’ll look into it a little further for you!
Can you delete my FAYE account?
We’ll be sad to see you go, but please get in touch via our contact form by hitting one of the options below and a member of the team will advise of the next steps to take.